Top-Joy International Trading (Shanghai) Co.,Ltd.


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Home » Service » FAQ

Q1: Are you a trading company or manufacturer?

A: We are manufacturing and trading combo, we have our own factory, and also cooperate with some factories.


Q2: Can we visit your factory?

A: Sure, but please let us know your schedule at least one day before you go to visit.


Q3: What’s your payment terms?

A: T/T, Western Union, L/C, D/P, Cash


Q4:What’s your MOQ?

A: Vinyl sheet: 300square meters

  Vinyl plank: 1000square meters

  WPC flooring: 1500square meters


Q5: What’s your lead time?

A: Stock flooring: directly

  Common flooring: 30 days

  OEM flooring: negotiation


Q6: How can I get a sample?

A: Please contact our sales representative, tell us detailed information like product specifications and your address. Our sample is free, but freight cost is paid by your side.


Q7: Do you have E-catalog?

A: Yes, you can download it on our website. We have hundreds of designs.


Q8: Please send me your price list.

A: Since we have many kinds of flooring, it is very difficult to offer price list for all. You can check our E-catalog first and then confirm which items you prefer.


Q9: Why should I choose you?

A: History: Over 20 years since 1992.

  Service: Reply in 2 hours in daytime.

          OEM is available.

          Installation team overseas.

  Qualification: CE, SGS, Floorscore certifications, Quality Report in each order.


Tel:86 21 3998 2787
Mobile:86 158 2129 7926
Fax:86 21 3998 2785